Formal Letter-Oriol Gaviño
Dear
Sir/Madam
I am writing
this letter to complain about the fraud I suffered from your company.
Last Friday
I bought a MP3 trough your website Gadgets.uk, model 3.5, white and red and a
headphone set MP3 2.0. To begin with when I received the box I couldn’t found
the headphone set and what is worst is that there wasn’t any charger so I
couldn’t use it until my friend lend me his charger. The MP3 is not the model I
bought is the model 3.0, so everything in this transaction has been completely wrong.
I am very
disappointed about your professionalism as a business and I want explanations
about this mistake.
I am also
open to alternative solutions that your company could offer.
Yours
faithfully,
Oriol Gaviño
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