dilluns, 4 de novembre del 2019

Formal letter - Adrià López



Dear Sir,

I am writing to issue a formal moan regarding an MP3 Player I bought last Friday from a site called Gadgets. This is the first time I have encountered such problem with this website and I assume that this is one-time incident that does not represent the values of your business in any way.

Among the problems that I need you to address are as follows: Firstly, the MP3 Player was supposed to be cordless, but it wasn’t. In all likelihood I would say that you gave me another model due to the high demand of the product. Moreover, the box had no charger so I had to buy one. In fact, I would not have complaint if the MP3 had worked, regardless of the MP3 Player model and the lack of the charger.

I tried to call your customer service online but so far, I have been offered no resolution to this issue. I expect that you could kindly look into this matter and solve it as soon as possible. For further information, please email me at adria@gmail.com so that we can discuss the technicalities of the problem in detail.

Looking forward to hearing from you soon.

Yours faithfully,
Adrià López


Cap comentari:

Publica un comentari a l'entrada

Dialogue - Oriol García Oriol and a friend talk about our day at school on our way back home. Oriol: I noticed you’ve been bothering...